Deputy × Mitti sync.
Keep your workforce data aligned across Deputy and Mitti without double-entry. New employee scheduled in Deputy, new Mitti user. Reassigned to a new location, sites update. Deactivated, the account deactivates. Built for hospitality, retail and healthcare networks running shift-based teams.
- Direction
- Type
- Ref
- Workforce management
- Managed sync
- INT-003
01 · How it runs
The integration, end-to-end.
4 steps, in order. A daily sync from the source system into Mitti, covering the user lifecycle, group membership and seat type.
Adding a new user
When a new employee is added in Deputy, a Mitti user is provisioned with the correct seat type and group memberships from their Deputy areas and training modules.
Mirroring locations
Deputy locations are mirrored to Mitti sites. When a user is added to or removed from a Deputy location, their site assignment in Mitti follows on the next sync.
Group membership
Deputy areas and training modules are mapped to Mitti groups. Promotions, role changes and cross-training assignments propagate automatically — no admin tickets to chase down.
Removing a user
When an employee is archived in Deputy, their Mitti account is deactivated. Their inspection history, completed courses and audit trail stay intact for compliance.
02 · Pricing
Predictable, monthly.
Managed integrations are billed monthly. Setup is free on the standard integration described above.
250 employees or less
$450 / month + GST
- Setup
- $0 — using our standard integration as described on this page. A one-time setup fee may apply for bespoke integrations.
- Billing
- Charged monthly via credit / debit card.
More than 250 employees
$1.80 / employee / month + GST
- Setup
- $0 — using our standard integration as described on this page. A one-time setup fee may apply for bespoke integrations.
- Billing
- Charged monthly via credit / debit card.
Pricing covers the managed integration. Deputy and Mitti subscriptions are separate.
03 · Requirements
What we need from you.
A short checklist before kickoff. Anything missing, we sort out on the scoping call.
- 01A Mitti Premium or Enterprise account.
- 02An active Deputy subscription with API access enabled.
- 03An admin in both Deputy and Mitti to generate the integration tokens.
04 · FAQ
Common questions.
The questions we get most often. If yours is not here, send it and we will fold it in.
01How often does the sync run?
Once per day at 12:00am AEST. The daily cadence gives you a buffer to correct any errors in Deputy before they propagate.
02Does the integration support Deputy permission levels?
Yes — you can map Deputy permission levels to Mitti seat types (Full, Lite, Guest). Most customers default to Lite for frontline staff and Full for managers.
03Can I keep Mitti groups that are not tied to Deputy?
Yes. Only groups that mirror Deputy areas or training modules are managed by the integration. Anything you create manually in Mitti is left alone.
04Is the sync bidirectional?
No. The integration is one-way from Deputy into Mitti. We recommend treating Deputy as your source of truth for staff and location data.
About Deputy
Deputy is a workforce management platform covering scheduling, time and attendance, and team communication. It is widely used across hospitality, retail and healthcare networks running shift-based teams.
Ready to switch on the Deputy integration?
We like to speak to each customer before turning the integration on. Book a 30-minute call and we will walk through the setup together.