These Terms of Service (“Terms”) govern all services provided by Bravas Technology Pty Ltd and Bravas Technology LLC (together, “Bravas”) to its clients.

 

Bravas Entities

Bravas Technology Pty Ltd
ABN 93 689 477 594
Suite 302, 13/15 Wentworth Ave
Sydney NSW 2000, Australia

Bravas Technology LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

 

The applicable Bravas entity under these Terms is the entity identified on the applicable invoice, quote, Statement of Work, or order form.

 

Scope of These Terms

These Terms apply to all services provided by Bravas, including but not limited to:

• Managed SafetyCulture Implementations

• BravasCare (Ongoing SafetyCulture Account Management)

• Custom API Integrations (via Fleetyr)

• Power BI and Tableau Dashboard Creation

• SafetyCulture Template and Training Course Digitisation

By engaging Bravas for any service, the client agrees to these Terms in full.

 

General Terms (Applicable to All Services)

Client Responsibilities

• Provide timely access to relevant systems, personnel, and information required to complete the services

• Delays in access or information may result in rescheduling or adjusted delivery timelines

• Ensure all required third-party access permissions (e.g. SafetyCulture, Fleetyr, Microsoft) are in place

Service Delivery

• Bravas will make reasonable efforts to deliver services within agreed timelines

• Delivery estimates may change due to client responsiveness, access delays, or unforeseen technical factors

• Clients will be notified of any material changes to delivery schedules

Out-of-Scope Work and Variations

• Work outside the agreed scope may incur additional charges and revised timelines

• All scope changes must be agreed in writing by both parties

Service Nature and Warranties

• Services are provided with reasonable care and skill

• Except as required by law (including Australian Consumer Law), Bravas does not guarantee specific outcomes or the performance, availability, or reliability of third-party platforms

Limitation of Liability

• Bravas’ liability is limited to the total amount paid for the specific service

• Bravas is not liable for indirect or consequential loss, including lost profits, data, or business opportunities

Confidentiality

Both parties agree to maintain confidentiality of all sensitive or proprietary information, unless disclosure is required by law.

 

Third-Party Software and Licensed Resale (SafetyCulture)

Bravas may act as an authorised reseller, referral partner, or commercial intermediary for third-party software, including SafetyCulture.

Where software licences are purchased through Bravas:

• Licences are granted by the third-party provider, not Bravas

• Software use is governed by the provider’s terms and conditions

• Bravas grants no intellectual property rights and makes no warranties regarding third-party software

For SafetyCulture licences, the applicable agreement is between the client and SafetyCulture. In the event of inconsistency, SafetyCulture’s terms prevail for the software licence.

 

Governing Law and Dispute Resolution

• Bravas Technology Pty Ltd: governed by the laws of New South Wales, Australia

• Bravas Technology LLC: governed by the laws of the State of Wyoming, United States

US Arbitration (Bravas Technology LLC Only)

• Disputes are resolved by binding arbitration under AAA rules

• Arbitration takes place in Wyoming unless otherwise agreed

• Either party may seek injunctive or equitable relief

 

Service-Specific Addendums

Managed SafetyCulture Implementation

Bravas provides end-to-end SafetyCulture implementation services.

 

Scope of Service

Includes, where agreed:

• Project planning and stakeholder coordination

• Data collection and initial setup

• Account configuration and customisation

• System access and device setup

• Integrations and BI dashboards (if scoped)

• Training and enablement

• User acceptance testing and final adjustments

• Post-implementation support

Client Responsibilities

The client agrees to:

• Provide timely access to systems, personnel, and information

• Nominate key contacts

• Review and approve deliverables promptly

• Ensure required third-party licences and access

Delays may impact timelines.

 

Additional Terms

• Out-of-scope work may incur additional fees

• All services are provided with reasonable care and skill

• Liability is limited to fees paid

• Clients must comply with SafetyCulture Terms and Conditions

 

BravasCare – Monthly Account Management

Bravas provides month-to-month SafetyCulture account management.

 

Scope of Services

May include:

• Configuration updates

• User management

• Support and training

• Reporting setup

• Process improvement advice

Service Model

• Flat monthly fee with a usage-guide hour allocation

• Not billed hourly; no credits or overage charges

• Material scope changes may result in fee review

• Either party may terminate with 30 days’ written notice

 

Custom API Integrations (Fleetyr)

• Scope agreed in writing prior to commencement

• Scope changes require written approval and may incur additional fees

• Client must comply with Fleetyr Terms of Service

• Bravas is not responsible for third-party platform limitations

Power BI and Tableau Dashboard Creation

• Scope agreed in writing, including data sources and access

• Changes may incur additional fees

• Client is responsible for data quality and access

• Ongoing support must be separately agreed

SafetyCulture Template and Training Digitisation

• Scope agreed in writing

• Client is responsible for content accuracy and compliance

• Bravas is not liable for errors in source materials

Payment Terms

• Services billed as monthly or project-based fees

• Invoices payable within 30 days (Net 30)

• Bravas may pause or terminate services for non-payment

Termination

• Ongoing services: 30 days’ written notice

• Project services conclude upon delivery

• Immediate termination for material breach or repeated non-payment

Acceptance

By engaging Bravas, the client agrees to these Terms and applicable third-party platform terms.